Customers say
Customers find the smart lock easy to install and use, with programming via Bluetooth and the app being straightforward. Moreover, they appreciate its appearance and functionality, with one customer noting seamless integration with Samsung Smart Things. However, the lock quality receives mixed feedback – while some find it very high quality, others report it fails to physically lock and unlock. Additionally, the WiFi connectivity is problematic, with customers reporting frequent disconnections and laggy app performance. The battery life is also mixed, with some saying it lasts a while while others complain about significant drain issues.
Make It Yours – See Your Price On Amazon!
Your Sales Price $129.00 - $84.99
A quick rundown of this product’s key features:
6-in-1 Keyless Entry Door Lock: Anti-peep Keypad + Smartphone App + Auto Unlock + Shake to Open + Compatible with Apple Watch + Voice control with Alexa and Google Assistant + Works with SmartThings and IFTTT + Mechanical Key.
APP Control & Share Ekeys from Anywhere: Smart locks enable you to lock, unlock, manage access rights, view access logs of who’s entered and exactly when they did remotely using smartphone App and authorize family members, guests, or tenants to unlock doors using the app via Bluetooth or WiFi. Additionally, they allow for password setting and provide convenient access management. Connectivity: 2.4GHz WiFi only.
Auto Lock and Auto Unlock: Smart Lock automatically locks on a preset timer and unlocks when you arrive at your door with your smartphone in your pocket. Utilize the “ULTRALOQ” button on your keyboard to “One Touch Lock”. Low battery alert via app. Add random digits to protect your passcode from prying eyes. With the backlit keypad, entry your home easily even at night.
Certified Highest Security and Durability: Meets ANSI Grade 1 Standard. Proven for up to 35 times strength of standard residential locks along with a 7 times longer lifespan. IP65 rated dust and weatherproof external Smart Lock built to withstand heat and cold.
DIY Installation: ULTRALOQ Smart deadbolt fits on most US standard left-handed or right-handed doors. Replace your current deadbolt with just a screwdriver in 10 mins. Backed by Ultraloq, world’s leading smart lock brand with more than 1 million happy American users.
Plus lifetime mechanical warranty and 18 months electronic warranty. Lifetime online phone support from Monday to Friday 7 AM to 6 PM PST and 24/7 after-sales email service.
Our Top Reviews
Reviewer: maria
Rating: 5.0 out of 5 stars
Title: A GREAT DOOR LOCK!!!
Review: I’m thoroughly satisfied with the Latch 5 that I purchased. I upgraded my door locks with the Latch 5 Fingerprint and paired it with the Lock Deadbolt. The ability to program from the app how I want them to work is a gamechanger. I can have either of them open once either 1 is unlocked. The setup and installation is super easy, the instructions provided are detailed and you really can’t get lost or mess it up if you follow step by step. The real shining star though is the support from the company that you receive. They are on top of any issues you may have and are dedicated to making sure that you are satisfied with their product and respond promptly to any questions or issues. I would definitely suggest investing in their products. The only drawback is, they don’t have enough products yet, lol. I’m really interested in the upcoming camera system they are working on. Also, their products work seamlessly with Samsung Smart Things (low-key the reason I tried them), so itz good to be able to utilize the Smart Things app and be able to control the locks and get notifications. Also, the notifications of who and when the locks unlock is nice. You can also setup a bypass mode where the locks remain unlocked and you can use the door as if it didn’t have any locks on it period. Inverse you can also lock it so all remain locked no matter if a code is input or not. You can also give out temporary codes for people to use. They have really taken the time and invested quality improvements into bringing a great product to market! I can’t say enough about the company and the products that I have, TRULY SATISFIED!!!
Reviewer: EO
Rating: 5.0 out of 5 stars
Title: Great customer service
Review: I’ve had this lock for a bit over a year when the buttons on the exterior stopped working. Emailed customer service and they had me run through a bunch of things to try, which actually worked for about 24 hours, then buttons failed again. Did a complete reset. Still not working. They sent me a new panel and now things are back to normal. Communication with customer service was responsive and helpful. Thanks.
Reviewer: RIX077
Rating: 4.0 out of 5 stars
Title: 2nd Purchase – Defect at First… Then GREAT Customer Service!
Review: Purchased the version with the Finger Print Option for My Personal Home. Was Very Happy with It!Love the ability to control the lock from My phone and also invite roommates to have the ability to use the app too.For My Mothers Birthday, I bought this version to replace an old lock that only had the touch pad and no wifi. For some reason, that one stopped working and since I live a few hours away from My Mother, I could not figure out what the heck was going on.The ULTRALOQ has the WiFi and everything like the version at My House. Figured, with it, I can see what is going on when My Mother had any issues. Rather than driving all the way over.At first, this was GREAT. She loved it, didn’t care about the app too much.. As she can be old school sometimes. Yet, I was able to help do everything from the app at My House. That combined with the Ring Cameras. There is a lot I can help her do from hours away.Worked great at first… Yet then less than a couple weeks after I left, the batteries died. So, we replaced them.. Figure, bad batteries or something. Then again, about a week, the batteries died.Being handy around the house, with tools, and electronics, I searched online for any answers I could find. That is where I started to see all the threads from people having the same issues. Some had the issue happen many times. Many comments about how Customer Service was pointless. That they would give you a list of things to do from loosening up the bolts, etc.. etc… But no fix.Based on the information online, I tried all the tricks and nothing was working for this lock either. Finally it came down to My Mother saying to just buy something else. Well… I didn’t want to waste the money and it was already past return date.Finally, I reached out to Customer Service to see what they could do. As many of their posts online said to just put in a ticket. But really didn’t explain much. That is why I tried what all the users relayed they were told.Well.. to no surprise, Customer Service sent Me the list of tricks to try that I already tried from what I learned online. Yet, I am good sport, so I tried them all again. Once again, no change, still draining within a week.All I had to do was let Customer Service know one time, that I did the tricks and they didn’t work. They instantly sent out a replacement for the inside electrical parts. Asked Me to replace that and try again.Had to wait till I could get over to My Mothers again, and she just switched to using the key till I could come over. That really didn’t bother her too much. Since that is how she has used doors most her life.Customer Service was great, checked in to see if it worked… Let them know that I had not made it over there yet. They just asked that I update them when I do.Let them know when I switched the lock out. They were happy to hear it and asked if everything was working and rather or not they should close the ticket or not. Due to the fact that the batteries would last about a week. I didn’t want to close the ticket on the same day of replacement.After two weeks, I checked and the app was going back and forth from saying Battery Level High and Batery Level Medium. Much better than always seeing it Low. So I gave them an update. Yet, told them I was still giving it time to see if it would stay that way.To MY surprise, they were fine leaving the ticket open till I was satisfied. They checked in again after some time and I had been checking the app and with My Mother to confirm. So far, the same batteries that I put in at the replaced part, are still working. Finally, I was satisfied and let them know that they could close the ticket.IGNORE the comments on Customer Service not being helpful… It might have been that way before.. I do not know for sure… Yet, I can tell you, NOW they have GREAT CUSTOMER SERVICE.They sent Me a message today asking if I could post a review for others to see. Since I am actually VERY SATISFIED, I stopped what I was doing and wrote this review. AND NOW.. Realizing how long it has become.To U-tec Customer Service, THANK YOU!Thank You for being calm and patient, following up, and actually listening. I was truly amazed by your service. Since it appears to be a Team Effort from your system and no names mentioned. I can not give any shout outs except to the entire Customer Service Team. Keep up the great work!
Reviewer: Chung Leung
Rating: 5.0 out of 5 stars
Title: Overall Great Product with Excellent Support
Review: I found this smart lock very easy to install, even for someone with limited DIY experience. The app is user-friendly.However, the auto-lock feature stopped working. I reached out to customer support, and I was pleasantly surprised by how responsive and helpful they were. Communication was clear and efficient, and they eventually shipped a replacement part at no extra cost.Overall, the after-sales service was excellent and left me feeling confident in the company’s commitment to customer satisfaction. Despite the hiccup, I’m very happy with the product and would recommend it.
Reviewer: Amazon Customer
Rating: 5.0 out of 5 stars
Title: Great product! Great Customer Support!
Review: Why did you pick this product vs others?:Great item! Great customer support! My lock started jamming and we contacted customer support and they tried to help trouble shoot it and sent us a new lock. Great customer service and super fast shipping! Would buy again!
Reviewer: Edilberto Carvalho
Rating: 5.0 out of 5 stars
Title:
Review: Foi uma escolha acertadaA fechadura é bela, prática e modernaNos estamos satisfeitos com a tecnologia embarcada e a facilidade de instalação e uso.Recomendo muito
Reviewer: Sultan sss
Rating: 5.0 out of 5 stars
Title:
Review: اعجبني استخدامة العملي والسهل للدخولمشكلته انه لا يمكن فتحه من بعيد لان الفتح فقط في نطاق البلوتوثايضا لو كان فيه فتح برقم مخصص يمكن استخدامة لاشخاص يدخلون البيت خلال وقت معين فقط
Reviewer: sxp32
Rating: 5.0 out of 5 stars
Title:
Review: The unit arrived in a professionally packaged box. I purchased the black model, which complements our dark brown door nicely.Setting it up was straightforward—I easily connected it to my smartphone via Bluetooth and configured the lock using the mobile app. I particularly appreciate the auto-lock function, which engages after a customizable delay in seconds.Installation was hassle-free, as the lock and deadbolt hole sizes conform to standard dimensions supported by door installation kits available at Bunnings.I have no regrets about purchasing the ULTRALOQ Smart Lock U-Bolt.
Reviewer: rhob
Rating: 5.0 out of 5 stars
Title:
Review: It connects through wifi and we can program temporary PINs. We can also unlock the door remotely! Good product!
Reviewer: Mike Kash
Rating: 5.0 out of 5 stars
Title:
Review: Well, I was skeptical if I should get these. I needed three locks to have the same key. After doing some internet research I found out that these locks can be rekeyed by locksmith to use the same key. So I did just that. Only $20 per lock and all locks can be opened with the same key. But we never use keys with these locks…It was very simple to set pins for each of our family member using ULTRALOQ app (U home).Even though locksmith guy said that quality of these locks is not the best, I haven;’t had an issue with them yet. Can connect via bluetooth no problem to check if doors are locked before going to bed. It is saving me trips to the basement, garage, and front door to check if the doors are locked.
Price effective as of Jul 01, 2025 10:49:47 UTC
As an Amazon Associate Dealors may receive a commission for purchases made through these links.
