Customers say
Customers find this massage chair to be an ultimate relaxation station that works well out of the box, with many different types of massage settings and deep, functional options. The chair is comfortable, with one customer noting it helps with aching back and feet, and they appreciate its high build quality and sturdy construction. They find it easy to use, with clear instructions demonstrating all functions, and consider it worth the money, with one mentioning it’s saving them monthly chiropractic costs.
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Your Sales Price $1,699.99 - $1,499.99
A quick rundown of this product’s key features:
𝗔𝘂𝘁𝗼 𝗕𝗼𝗱𝘆 𝗗𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻 & 𝗔𝗜 𝗩𝗼𝗶𝗰𝗲 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 – With the help of our state-of-the-art full-body massage chair, revamp your relaxing routine! Our chair recognizes your body position and provides an automated, customized massage, focusing on particular points. Suitable for a variety of body shapes, so you may enjoy this relaxing time with your family. AI voice control lets you easily take control; simply provide a simple order to tweak and switch on or off massage features. The recent patch comes with a button to enable and disable the AI voice control, allowing you to change its functionality whenever you like
𝟯𝗗 𝗕𝗹𝘂𝗲𝘁𝗼𝗼𝘁𝗵 𝗦𝗽𝗲𝗮𝗸𝗲𝗿 & 𝗣𝗮𝘁𝗲𝗻𝘁𝗲𝗱 𝗣𝗵𝗼𝗻𝗲 𝗖𝗼𝗻𝘁𝗿𝗼𝗹𝗹𝗲𝗿 – To enjoy dual relaxation while receiving a massage and losing yourself in 3D surround sound, just pair your phone with our full-body massage chair via Bluetooth. Not only do we solve the problem of where to put your phone, but we also allow you to browse TikTok, read novels, and adjust movie sound while enjoying a massage—all with just a finger’s movement, so you don’t even need to get up—when combined with our added phone holder and our patented phone controller system. Come together to enjoy simple leisure and amusement
𝗭𝗲𝗿𝗼 𝗚𝗿𝗮𝘃𝗶𝘁𝘆 + 𝟳 𝗠𝗮𝘀𝘀𝗮𝗴𝗲 𝗧𝗲𝗰𝗵𝗻𝗶𝗾𝘂𝗲𝘀 – With a 50-inch SL track, this massage chair delivers 7 different massage techniques: airbag compression, shiatsu, tapping, tuina/scraping, kneading, percussion, and Thai stretching. It provides complete relaxation that stretches from your hips to your neck. The zero gravity mode also improves the quality of the massage in general. Our massage chair’s adjustable recline adjustment feature accommodates a variety of user demands. It’s possible that your wishes will be fulfilled, whether you wish to watch TV on the massage chair or take a little nap while getting a massage
𝗨𝗽𝗴𝗿𝗮𝗱𝗲𝗱 𝟯-𝘀𝘁𝗮𝗴𝗲 𝗙𝗼𝗼𝘁 𝗠𝗮𝘀𝘀𝗮𝗴𝗲𝗿 + 𝗖𝗮𝗹𝗳𝗿𝗲𝘀𝘁 𝗘𝘅𝘁𝗲𝗻𝘀𝗶𝗼𝗻 – In order to set our massage chair apart from other massage chairs, we completely changed the foot massage feature. We used to only connect it with the affordable rotating foot massager, but now we also pair it with a 3-stage foot massager. With this change, your entire foot will feel complete relaxation from toes to the heels. In addition, our massage chair’s calfrest extension function makes it possible to fit people with different body shapes and heights
𝗡𝗼 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 & 𝗟𝗼𝗰𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 – Our goal was to design an all-in-one chair that required no installation. Strict quality standards are upheld at KoziSense. We are able to easily and quickly handle any concerns in the U.S. market because of our committed customer support team. 1-year warranty for in-home servicing, 3-year warranty for replacement components
Our Top Reviews
Reviewer: Rex Lin
Rating: 5.0 out of 5 stars
Title: A truly impressive experience for a great price
Review: After recently moving, I began looking into massage chairs. I bought my previous chair for several times the price many years ago, but couldn’t bring it with me. After doing some research, I found that there were several brands offering what seemed like premium features at comparably cheap prices. I browsed and compared countless models on Amazon, but remained skeptical. But, after leaving this one in my cart for several weeks, I still kept coming back to this one in particular.What eventually sold me were the decent quality of materials in the pictures, the reviews on the customer service, and the features that were packed into what seemed to me like an almost-too-good-to-be-true price tag.And I am more than impressed.* Build Quality – The build quality is fantastic. I’ve only owned it for a month now, so can’t comment on the longevity, but the materials feel great. It’s faux leather, but feels comfortable nonetheless.* Massage Quality – For the price, the chair absolutely impressed me. I am someone who prefers a stronger massage, so I use it without the pads, but for others there are head and back pads that can help lower the intensity. The massage hands are surprisingly powerful, particularly around the neck and shoulders. They aren’t 4D hands (expected at this price point), which means that I do wish they could reach deeper around the lower back, but otherwise they are honestly exceptional. The roller track distance is great too, reaching down to my pelvic area.* Rollers and AirBags – Honestly exceptional. The rollers are somehow better than my previous chair. Very strong. Air bags are great. Note it is missing airbags around the pelvis / upper thighs that you may see on some higher end models, but to me this is not a dealbreaker whatsoever.* Heating – Back heating is great, especially in the colder months. The pads that come over the shoulders and belly heat help keep the stomach-area warm, but unfortunately don’t reach the shoulders. Still, it’s certainly nice to have and not a feature you see on many massage chairs.* Control and Massage Types – The chair comes with several built-in types, with manual mode as well. I have yet to play through all of them, but it’s easy enough to use. The voice function is cool, and the hand controls are great. The control panel itself took a little while to get used to, as the button layout isn’t the most straight-forward. To their credit, there are great instructions included, but there are a few nuisances with the software. For example the zero-gravity mode gets reset as you iterate through auto/manual modes, and I hope it’s something the team can address in the future (or perhaps with a firmware update?). Nothing was a dealbreaker, and I am more than satisfied with the options available.* Sizing – I am 6′, 155lbs, and the fit is fantastic. I only wish the legs would extend ever-so-slightly further, but I have disproportionally long legs, so YMMV.* Customer Support – You know a brand is proud of their customer service when they put their contact information right on the touchpad of the machine. They are friendly, quick, and well-informed. I had some questions about certain features that were quickly resolved, and the customer rep was attentive the entire time and made the experience seamless.* What the chair lacks – Aside from what was mentioned above, the chair doesn’t have a “true” zero-gravity mode. It doesn’t lean back far enough. It also can’t give a full Thai stretching effect due to the leg extenders not being motorized. But anyone who has tested massage chairs would know these are features for chairs well above this price point. So honestly these are well-expected.* What makes this chair stand out – You can tell this was designed by a team that truly puts their customers first. Firstly, it’s what you get for the price: It brings several features that you’ll often only find in chairs substantially more expensive. And just as importantly are the little details that make this chair stand out. The flexible phone holder and little control dial, the voice function, the rollers / castors to help roll the product, the various pads to help tune an experience, and the fantastic customer service, the brand truly wanted to make a great product.Overall – Needless to say, I would 100% recommend this product. I think the KoziSense team should be proud the A18, as they truly have a winner. I hope they continue their customer-first mindset. I’ll definitely be recommending this to my friends and family and will likely be looking to their future (higher-end) releases for an upgrade down the road. I look forward to using my chair every day, hopefully for years to come!
Reviewer: John Agliata
Rating: 5.0 out of 5 stars
Title: Best customer service ever
Review: First off, the chair itself is amazing. It massages and does everything it says in the description really well, and I’m glad I purchased it.But on top of that, I need to praise the company’s customer service team and, especially, their manage of customer service, Daniel. Here’s the story: I bought this chair shortly after having neck surgery as sort of a self-care thang. It arrived via Amazon on New Year’s Eve, and my wife and son had it set up by around 2 p.m. Oddly, we noticed the chair didn’t recline as we expected it to and the video showed it does. I figured I’d deal with it after the new year, but I sent an email to the address on the chair’s display screen and left a message on the customer service phone line. I never expected anyone to get back with me that day or the next. It was after 2 on New Year’s Eve, after all. But then I got a text from the company asking me to join a chat on What’s Up. That is where I met Daniel.Now, to set the scene a little better, I had had about seven or eight REALLY bad customer service experience in a row at that point, and I figured that’s just what customer service was these days. So I might have been anticipatorily chippy with Daniel from the get-go. Yet Daniel (I didn’t know his name or role at that point) calmly and politely asked me for videos of the chair not doing what I thought it should do, and he started to diagnose the problem. There was a change the product had been damaged during shipping, he said, and he started working to find me a replacement chair to send out right away. There was one in Mississippi (I’m in Missouri), and Daniel was ready to get that en route. But first, he sent — on New Year’s Eve, I remind you — my videos to their engineers to see if they could pick up on anything. That’s when I thanked Daniel and learned he was the manager of customer service.The day after New Year’s, Daniel contacted me via What’s App again and said he would be sending me pictures and a video that day to do some troubleshooting. A few hours later, the engineers sent him the video and he forwarded it to me. The problem, it turned out, was a lose connection on the control board. After a few little diagnostics tricks Daniel advised, I found the lose connection, plugged it in fully, and VOILA! A working, fully functional chair that is being enjoyed by my whole family.You don’t get that type of customer service anywhere these days, and you sure as heck don’t get it on New Year’s Eve. So awesome was Daniel that he agreed to send me a percussion massager free of chairs for the inconvenience.This is an example of how to do great customer service. You have knowledgeable people who know the product, who are committed to help, who are connected with the people that make the products they are serving, and who are empowered to go above and beyond for the customer. Daniel didn’t have to answer my inquiry on New Year’s Eve. He didn’t have to try as hard as he did to find a solution. He didn’t have to offer me ANYTHING in return for the tiny inconvenience. But he did. Because he gets it.Would I recommend this chair? Absolutely. Is a huge part of that because I know that if you have any sort of issue, you’re going to get great customer service? Absolutely. Rock on, KoziSense, and someone give Daniel a raise or trip to Vegas or Hawaii or something.
Price effective as of Jul 02, 2025 03:41:16 UTC
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