Customers say
Customers find the thermostat works well with Wi-Fi and appreciate its ease of installation, with one noting it can be set up manually or remotely. The device receives positive feedback for its quality, appearance, and value for money, with customers mentioning utility bill savings. The temperature control and internet connectivity features receive mixed reviews – while some customers can change house temperature from anywhere and appreciate the internet connectivity, others report inaccurate temperature readings and connection issues. The app quality is particularly concerning, with multiple customers reporting that the Android app is broken.
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Your Sales Price $209.99 - $86.99
A quick rundown of this product’s key features:
COMFORT COMES IN YOUR COLOR. Personalize your Wi-Fi Smart Color Programmable Thermostat to fit your décor.
ENERGY STAR certified. Help save energy, track your heating and cooling with monthly energy reports and get personalized tips on reducing energy use.
EASY OPERATION AND INTUITIVE. Bright, easy-to-read touchscreen makes for simple operation.
YOUR SCHEDULE. YOUR WAY. Flexible programming options for your schedule or utility company’s peak rate pricing.
C-WIRE POWER ADAPTER REQUIRED: Before purchasing, check to see if this thermostat is compatible with your home and to determine if your home needs a C-wire power adapter.
COMPATIBLE WITH: Forced air (gas, oil or electric), hot water and steam, and heat pumps with electric backup. Does NOT work with electric baseboard heat (120-240V). C-Wire required.
Works with most heat/cool oil furnace systems. Will not work with heating only oil furnace systems unless a C-Wire is present.
Our Top Reviews
Reviewer: Ilia G Iliev
Rating: 5.0 out of 5 stars
Title: I was “born” with this unit…
Review: I had purchased one, which is working perfectly, so I made up my mind to get a second device for the 2nd floor. And I did it right again – honestly, with simple installation and set up, it is really working perfectly, and saves my bills by almost 40%. The good part is that even when you’re running out of Internet service, it does the work. What more can to said – it is an excellent device that serves the need with quality of work. Highly recommend it.
Reviewer: Dave in Texarkana
Rating: 5.0 out of 5 stars
Title: All works as advertised
Review: The instructions, including the ones for if you don’t have a C wire, were well done. The product doesn’t say made in China and the syntax looks like a native English speaker.The instructions, including the ones for if you don’t have a C wire, we’re well done. The product doesn’t say made in China and the syntax looks like a native English speaker.It had all the pieces all sealed as you might normally expect so my suspicion is someone got this and realized they needed a C wire and didn’t have one and just sent it back.It probably took me 15 minutes to put in one mostly because I had to figure out how to stuff some excess wire back into the wall on a stiff, bundle and retrieve all of the correct tools I needed. That said, and as again above, the instructions were good, and everything went exactly as detailed in them.On my pictures I show the completed installed unit and the original base plate I had with the old thermostat. The instructions say, don’t depend on the wire colors, but mine were all perfect, except for the common, which was blue. The C wire is the common power wire. The new thermostat has push to insert and release instead of screws like Modern receptacles do and we’re easy for me to use .The touchscreen certainly is not as sensitive as my iPhone, however, I found it worked very easily, better than the new Walmart, self check out, LCD screens, and my hands were a little cold is probably the only problem.I did download the app And the thermostat automatically gives you the MAC code and another required one when you do your initial boot up. Wi-Fi connected the first time with absolutely no issues but I was within 15 feet of my router so I know I had very good signal strength. The application has an option to walk you through set up for programming which is good because the manual schedule programming is not all that intuitive the way it’s laid out. The walk-through option works extremely well. I did the schedule programming on the application, not on the unit directly.I can’t agree with any of the negative comments about the device, the clips, the screen , or any missing parts because this one was perfect. However, I realize it’s just the one that I received.I did order two at the same time from Amazon and for some reason they decided to ship them as two separate orders, maybe they are coming from different warehouses, though I doubt it. Of course, USPS, using part-time people this time of year, has been doing a C minus job on most of my orders and a flat F on one, although sometimes they get to B plus. UPS has been surprisingly good and as usual FedEx the best by far. I haven’t gotten my second device in so we’ll see if that goes as well as the first and I’ll update this if not.Recommend a do purchase on this refurbished unit.
Reviewer: D and J
Rating: 1.0 out of 5 stars
Title: Do not recommend refurbished
Review: I bought this twice both have turned out to be lemons. The first one when we first installed, it would not follow the schedule it would randomly change on its own, but not according to what was programmed. The second one now does not change with the schedule at all only works if you manually change it.
Reviewer: Megan
Rating: 5.0 out of 5 stars
Title: Honeywell Hone thermostat
Review: works great! pretty much plug and play. Works with Alexa! LED screen is very easy to read and very intuitive.
Reviewer: Carlitos
Rating: 5.0 out of 5 stars
Title: Me gusta como trabaja
Review: Todo fue fácil de instalar más en menos de cinco minutos empezó a trabajar, a mi esposa le gustó los diferentes colores
Reviewer: JT-NY
Rating: 4.0 out of 5 stars
Title: It’s a great thermostat, after a few tries.
Review: I’ve wanted to upgrade to these thermostats for some time, but the cost was a deterrent. Once I found these “recertified” units, the price was right and I bought two of them: upstairs and downstairs zones. About me: I’m probably an intermediate to advanced DIY’er, and I generally troubleshoot and fix stuff without resorting to calling support or returning stuff unless they’re really defective.The short version: my experience with these recertified units was not so great; both units were defective out-of-the-box. Thankfully I was able replace both thermostats, and after some additional elbow grease, everything is working properly. So I’m happy. Ultimately everything worked out, and I would absolutely recommend these; you may just need to plan on some follow-though before everything works as smoothly as it should. I am a little disappointed in the quality control of these “recertified” devices.The long version: as I explained earlier, I bought two thermostats. The downstairs unit installation was straight forward. I installed and wired the back panel, and then snapped on the thermostat. It booted up and was pretty easy to set up. The touch screen was not as responsive as I would have liked, but I assumed I had cold or dry hands or something. More on this later.Upstairs, I disassembled and removed my old thermostat and prepared to install my second RTH9585WF. Right out of the box, this one had the back-panel attached (unlike the first one). After separating the back-panel, a little piece of plastic fell out: it was the clip that anchors one of the control wires! And there was no way to work around this because it was the “Y” wire is the first stage heat, and I only have one stage heat. If it was the “Y2”, I could have just ignored it, but given the damaged clip, there was no way around this. So I reinstalled the old thermostat, and return/replaced the second unit. Delivery time: 2-days, and then I got a message that it was only shipped on the day it should have been delivered, so it arrived late on day three. No big deal, but I’d rather not have the expectation. Repeat the removal of the old thermostat and installation of the new one. Everything went well until I got to the registration of this second thermostat in my online Total Comfort account (so I can remote control the device): I couldn’t register it because it was already registered in someone else’s account! (seriously!) I googled an 800 number for Honeywell support and a very helpful rep got the issue resolved. I was lucky because I got in touch right before they closed on a Saturday; I’d have had to wait until Monday had I not gotten in touch when I did. Thankfully the support rep was very competent, understood the issue and knew how to fix it. Sher texted me a link that allowed me to share my phone’s camera, allowing her to live view the thermostat. This allowed her to validate the device’s MAC and CRC, and compare with whatever she was seeing on her end. It took about 15-20 minutes, and then everything was resolved and worked as it should have. Close the chapter on the upstairs thermostat.Back to the downstairs thermostat. While tinkering with it, I had a lot of difficulty with the touch screen (see the attached video.) The upper third of the touch screen was very unresponsive. I originally thought I had dry hands or something, but after seeing how responsively and well the second thermostat’s touch screen worked, I realized the first one was defective. I tried cleaning it, made sure there was no protective film, etc. No improvement. So I had no choice but to send it back. This time, the replacement arrived overnight, and I simply swapped out the thermostat (didn’t even replace the back-panel.) I’m happy to report the initial setup worked flawlessly and this unit is working the way it should.So in conclusion, I ordered two of these recertified RTH9585WF thermostats, and both were defective. The first replacement required Honeywell support to deregister the device from its previous owner so I could use it, and the second replacement was flawless. In other words, only one of the four recertified devices installed and functioned as it should have. A 25% success rate is not so great. Total time to get this done should have been an hour, and it took a week. Just imagine if I was paying an HVAC person to do this, and they had to come back twice, it would have cost a fortune! If you’re a DIY’er, I recommend them, and just bear in mind that it might not go as smoothly as it should. However, if your time is worth more than the hundred dollars that you’re saving on each of these by getting “recertified” devices, then just cough up the cash and get new ones. I wanted to put three stars because of the poor “recertified” quality control, but I settled on four stars because in the end thermostats are working well, becauase Honeywell support was fantastic, and because Amazon’s return policy made it very easy to replace the defective units.
Reviewer: RN
Rating: 5.0 out of 5 stars
Title: Works great
Review: Looks and works like new. Cannot beat Honeywell quality.
Reviewer: Juan Franco
Rating: 5.0 out of 5 stars
Title: Excellent Thermostat from HoneyWell
Review: This Digital WiFi Thermostat is awesome to say the least…. It works flawlessly and the installation is very easy to do. I do recommend that you take a picture of your old setup. I just love how you can control the thermostat via the app. The renewed version is just as good as the brand new one.
Reviewer: JTG
Rating: 5.0 out of 5 stars
Title:
Review: Con una pantalla luminosa que da muy claramente la información. Estoy muy contento con la compra.
Reviewer: Jorge sabido
Rating: 4.0 out of 5 stars
Title:
Review: compre 14 piezas los puros termostatos están en excelente estado, el problema fue que 2 de estos que compre vinieron dañados las conexiones de la base del termostato ( lo que se fija a la pared)
Reviewer: Gabriela Rivera
Rating: 3.0 out of 5 stars
Title:
Review: Duró muy poco funcionando , si era muy practico usarlo pero ya van 2 que compro 🥹. Mejor pusimos de los que no tienen wifi
Price effective as of Jun 29, 2025 04:29:26 UTC
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