Customers say
Customers find the headset to be an outstanding product with good sound quality, particularly noting the absence of background noise. They appreciate its comfort and consider it a great deal for the price. However, the functionality receives mixed feedback, with some saying it works great while others report it doesn’t work with cell phones.
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Your Sales Price $59.00 - $55.00
A quick rundown of this product’s key features:
Ideal for: The call center employee working from home or moving to cloud communications. Single ear wearing style for those who prefer to leave one ear open
Connectivity: Work hassle-free with Poly Quick Disconnect technology. Works with Poly Digital Adapters
Durability: Take your headset anywhere without worrying about breaks, thanks to durable cable construction
Acoustic Protection: Save hearing across the organization with acoustic protection that manages safe volume
Integration: Works with Avaya, Genesys, & Cisco call center platforms
Our Top Reviews
Reviewer: L. Bruner
Rating: 5.0 out of 5 stars
Title: Favorite headset to date!
Review: Great job sound cancelling. I listened to my playback recorded in a very noisy room & only heard myself. A+++++Update: I attended a phone conference while at my position in a busy & noisy dispatch center. Didn’t have to mute when not talking because the background noise was blocked. Shocked & amazed.
Reviewer: just me
Rating: 4.0 out of 5 stars
Title: It’s ok.
Review: Sound quality is OK. Not like my older Plantronics.
Reviewer: Mike B.
Rating: 5.0 out of 5 stars
Title: Outstanding headset
Review: After buying and using retail store headsets for years, I finally found a link to this commercial grade quality headset and gave it a try. Yes, it is more expensive than the off-the-shelf variety you can find in Office Depot, Best Buy and the like. But, it’s not that much more expensive, and the quality you get is not comparable!! In fact, from a monetary perspective, the amount I’ve spent in these retail stores the last couple years trying to find a decent headset is MORE than I spent on this single commercial grade headset. Works like a champ, well worth the higher initial price point.
Reviewer: GaltsGulch
Rating: 5.0 out of 5 stars
Title: Otherwise great product so far
Review: We have had these for a few months now. So far they have worked flawlessly. I wish the quick connect was a little easier to remove. Maybe it is just the set that I have, but I find it easier to just unplug the headset from the phone instead of using the quick connect. Otherwise great product so far.
Reviewer: Shawn
Rating: 1.0 out of 5 stars
Title: Be sure to do your research
Review: I ordered these headsets for my employees to be able to work from him and specifically looked for usb connection and found these based on the price seemed like a great deal. Once they arrived and I saw they did not come with the usb connection I see why the price was so cheap.
Reviewer: Sall
Rating: 3.0 out of 5 stars
Title: Great Sound Poorly Built
Review: We bought these for our office to replace an older model headet, sound quality on these is great, wouldn’t call them noise cancelling per say. The build of the 510s are quite flimsy have had to already replace more than a handful of these that just seem to snap in half even with the most careful of users.
Reviewer: Guillermo Guzman
Rating: 4.0 out of 5 stars
Title: Price is right
Review: I don’t believe this is an actual Plantations headset but a great product regardless. My only concern with the product is that the mic has to be directly in front of my mouth otherwise the person on the other end had a hard time hearing you. With my Original headset we had more flexibility with the positioning of the Mic. A great product nonetheless .
Reviewer: marky-baby
Rating: 5.0 out of 5 stars
Title: Great headphones once i got the adapter for my cordless phone
Review: Great headphones. Sound great and the price is reasonable. Packaging was appropriate and it was delivered on time. Be aware, however, that you probably have to buy the adapter. Once i got that these comfortable headphones worked great. I would buy again from this seller.
Reviewer: Sérgio Cunha
Rating: 1.0 out of 5 stars
Title:
Review: Não pude usá-lo pois no anúncio não há descrição completa o que me impede de usufrui dele sem um complemento
Reviewer: Discover Holidays
Rating: 5.0 out of 5 stars
Title:
Review: I recently purchased the Plantronics Encore Pro HW510 Headset, and I’m very impressed with its performance. The sound quality is crystal clear, and it’s very comfortable to wear for long hours. I also appreciate that it comes with a QD (Quick Disconnect) feature, which makes it easy to switch between devices.What really stood out to me was the exceptional customer support. The team was incredibly helpful, guiding me through any questions I had and providing quick and clear solutions. It truly made the whole experience stress-free!Highly recommend this headset for anyone looking for quality, reliability, and top-notch support.
Reviewer: Jorge ALVARADO
Rating: 5.0 out of 5 stars
Title:
Review: De muy buena calidad. Sólo por favor incluyan fotos del artículo completo, es decir, con todo y el cable y el tipo de entrada/conexión.
Reviewer: Sydney Meyer
Rating: 3.0 out of 5 stars
Title:
Review: It has good audio quality and captures the voice clearly! Comes with a Quick Disconnect cable which is helpful. For short periods I think it would be fine. But I work 12 hour shifts and I found the foam on the ear wasn’t soft enough and the clamp of the head was a bit tight so for long shifts it became uncomfortable and started to give me a headache. I found my ear aching in the cartilage after a few hours. Everyone is different so it may fit you better but I opted for a different model in the end. Purely for comfort reasons.
Reviewer: Sandy Martin-Cote
Rating: 5.0 out of 5 stars
Title:
Review: I’m an emergency flight dispatcher who work at an airport. I bought this headset in hopes that I get to hear my callers more clearly. I am so glad I did. I save time in my calls and get clearer information.
Price effective as of Jun 28, 2025 12:11:59 UTC
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