Customers say
Customers find the mattress well-constructed and worth its price, with good support that offers edge support and the right amount of give. They report improved sleep quality, waking up feeling rested and sleeping cooler, and experience pain relief with reduced back and hip discomfort. The comfort level receives mixed feedback – while some find it snuggling, others say it feels too firm. Assembly experiences are also mixed, with some finding it easy to set up while others describe it as hard to lay on. The smell receives mixed reviews, with some noting no smell at all.
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Your Sales Price $643.99 - $455.99
A quick rundown of this product’s key features:
SUPPORTS COOLER SLEEP AND A CLEAN PLANET – This gel-infused hybrid helps keep you comfortable and supported throughout the night and ships in a new smaller box for a reduced carbon footprint
CONFORMING SUPPORT – Pressure-relieving memory foam conforms to the shape of your body to enhance circulation and decrease stress on your joints, and is infused with cooling gel for ultimate temperature regulation
CUSTOMIZED COMFORT – Individually wrapped coils respond independently to your movements to provide customized spinal alignment and help reduce disturbances from a restless partner
CERTIFIED SAFE MATERIALS – Crafted from high-quality CertiPUR-US certified foam and wrapped with an OEKO-TEX certified mattress cover all produced without the use of harmful chemicals for safer, healthier sleep
WORRY-FREE WARRANTY – A 10-year limited warranty is included for extra peace of mind; please allow 24–72 hours for your mattress to expand to its original shape
Our Top Reviews
Reviewer: Cnf860
Rating: 5.0 out of 5 stars
Title: Wow. This Bed is Fantastic!
Review: After 15 years, my memory foam mattress and its box spring were more than at the end of their lives and needed to be replaced. Buying a mattress is a very personal and expensive decision and with so many mattresses on the market of which most you can’t see or tryout physically because they are sold exclusively online, it is very difficult to determine which one is right for you — and if you have a sleeping partner, it makes it even more difficult to find one that will work for both.My husband has had both a hip replacement and lower back fusion surgeries and needless to say he is very suspicious of the mattress-in-a-box concept and was skeptical of all of the best options I found online. To complicate matters, his back situation makes it difficult for him to go to a local mattress store to try out options there, so it took us FOREVER to come to an agreement about what mattress to buy and where. I gave up after a month of off-and-on searching but then it happened — a particularly sleepless night on our old mattress with extreme back pain in the morning. That was the final straw. That nite forced us to get it in gear and make a final decision.We decided to try Zinus for three reasons: 1) the reviews online overall were great; 2) the company sold a sturdy platform foundation we could purchase separately so no box spring was needed; and, 3) the price for the mattress was incredibly reasonable for the options and features included. I have to say that we were still pretty skeptical about ordering a mattress online but figured if it turned out to be a big disappointment, we weren’t out that much cash (and neither of us could fathom how we’d ever get a big queen-sized mattress back into a small box for a return!)Our Zinus hybrid mattress took about a week to get here, but came as advertised. I will say that the outer box was really beat up and broken, but no damage to the packaging around the mattress itself, thank goodness! I set up the SmartBase foundation unit myself (really easy and fast) and managed to get the mattress onto the base with a little maneuvering (it was pretty heavy – you should have seen me struggling to get it up the stairs to the bedroom!) I unpacked it according to the directions and almost immediately it opened up to the 14″ height. Since the initial “roll out” I have not seen/felt any dips or collapsed spots as another reviewer experienced.All of this is very good and well but the real test is the sleep test. I NEVER look forward to having a new mattress because it always takes me at least a week of sleepless nights to break in one. In fact, I had readied the guest bedroom in anticipation of having to transfer over in case I found myself tossing and turning a night or two while getting use to the new Zinus. You know all of those reviews you’ve read about people claiming to wake up from the best sleep they’ve ever had or with no back pain whatsoever? Well, that has never been my experience, at least not for the first week of the breaking-in stage.Until now.Wow. This bed is fantastic! I am a back sleeper generally. This mattress provides complete support of my lower back as well as all other areas. No transfer of motion, no squeaks, and very easy to change positions, unlike some memory foam mattresses where you sink in and good luck getting out of the indentation you’ve made. The first night and every night has been a sound sleep experience for me. And yes, for the first time in forever, I get up and out with no back pain. (Thought I would never say that!) My husband with all of his back issues has said that his sleep has improved and while he will likely never be pain free in the morning, this mattress has drastically improved his sleep experience. I was concerned about some of the reviews stating that this particular Zinus mattress model we had ordered was too firm. However, I’m finding it to be just the right amount of support and comfort.I will update my review if I’m finding that the mattress is not performing as expected, but so far I am satisfied completely with my purchase. This experience has not taken the anxiety out of purchasing a mattress online for me totally, but I feel fortunate this purchase worked out well.
Reviewer: Ruby
Rating: 5.0 out of 5 stars
Title: as in-depth and honest of a review i can provide!
Review: first impressions: this got delivered to the wrong door at first, which is a common mistake in my complex, but still annoying as i had to lug it from my neighbor’s door to mine. it came very fast in a (mostly) un-damaged box. i say mostly because it did have some superficial rips and cuts along the cardboard. the inside was unharmed, howeverset-up: setup took 2 people and no more than 30 minutes for both of us to follow the instructions and get it situated. DO NOTE, it comes with a paper that will tell you how to open the mattress, PLEASE FOLLOW IT! do it in an open space as well. we ended up doing it in kind of too small of a room and almost got swallowed by it entirely. it didn’t puff up or kick us super hard, thankfully, it was pretty easygoing all things considered. it puffed up almost to size extremely quickly, which i was surprised about. it measures to its full 8 inches thick already, which is surprising since i literally just got it about 3 hours ago. it didn’t off-gas very much at all, a light scent when i first had opened the box and now it smells pretty much like nothing.i’m not super pretentious when it comes to beds, but my cats like it, and although i haven’t yet slept on it, it’s very soft. i’d put it probably at a medium firm i think people call it? i dunno, i just like sleeping. either way i’m very satisfied, it even came earlier than anticipated. since i just got it i can’t say much for longevity or anything like that, but when i press on it, it doesn’t move much nor do i hear the springs on it. feels pretty good and sturdy. i’m very excited to sleep on it tonight!
Reviewer: Kelly Y.
Rating: 4.0 out of 5 stars
Title: Amazing and comfortable Mattress for the price- Just a few important things to know for ordering online
Review: Awesome mattress but definitely pay attention to the heights of the mattress and READ everything including a bunch of reviews before purchasing!I had a spring mattress and was in search of a new mattress at an affordable price. I went into a bunch of mattress stores to test out different mattresses. I hate all memory foam mattresses but was surprised that the cool gel hybrid mattresses which included layers of foam and spring coils I knew that was what I wanted. I fell in love with the Leesa Mattress but could not afford the $1000 price tag. I did a ton of research on an affordable mattress like the Leesa and kept stumbling across this mattress over and over again. I was nervous about ordering a mattress online without trying it but skimmed a few reviews and decided to go for it anyway because of the amazing price.When i saw the comparison to the leesa it was actually for the 12 inch zinus mattress. I searched for the zinus mattress in the Amazon app on my phone and found it but it came up as 10 inch. I didn’t realize that the height of the mattress determines the firmness. The 10 inch is the hardest mattress, the 12 inch is a medium firmness and the 14 inch is the softest. My husband measured our box spring mattress at 10 inch and thought the 12 or 14 would be too tall with our platform bed so ordered the 10 inch. The 10 inch for this mattress is about the same firmness as the 8 inch Casper mattress we tested out at a sleep number store. (If you want to test out a mattress in a sleep number store to get an idea of which level if firmness you like best! I think the 10 inch Casper is probably around the same firmness as the 12 inch Zinus).I definitely don’t like a mattress that’s too hard but can’t sleep on one that’s too soft either. The 10 inch was too firm for us with our Ikea brimnes storage bed using bed slats. We put the 10 inch in a guest room on the zinus platform bed frame which is a little more comfortable and now have the 12 inch our bed which is just the right level of firmness and is extremely comfortable with our Ikea bed! So if you have a platform bed and are using bed slats definitely go with the 12 inch!The biggest downside of the cheaper price is delivery. Ordering from a mattress store and having a bed delivered the mattress is usually brought in the house for you by the delivery people. The box from Amazon was left in the middle of our driveway when we were at work. The mattress is rolled up inside a very long and heavy box. My husband had to call a friend over to help him be able to pick up the box and get it into the house. Once we had it inside and opened it was completely ready to go in less than 2 hours so we were able to sleep on it that night! When we ordered the second 12 inch I had it delivered on a weekend when I knew my husband would be home. My husband and the delivery guy carried the box into the house together. I think its definitely worth the cheaper price because it seems like a really amazing good quality mattress! Just make sure you figure out delivery and getting the box inside the house ahead of time. My husband and I couldn’t carry the box inside by ourselves. Its definitely VERY heavy. I couldn’t imagine having to carry it up stairs in an apartment building or being able to get it inside if I lived alone! Overall still would absolutely order the 12 inch again. Our friend who has a Leesa mattress told me “This is just as comfortable as ours. We should have saved the $700 and gotten this one instead!” Thanks for a great product Zinus! (Ps I had a question so went on the Zinus website directly and called Zinus customer service directly and they were amazing! So even though you are ordering from Amazon the company is easy to reach and extremely helpful if you need to contact them with any questions or problems!)
Reviewer: L.
Rating: 5.0 out of 5 stars
Title:
Review: I LOVE this mattress. My partner and I have been using the king size for a month now so I figured it was time to review! I tried to be as detailed as possible but I did put headings to make this a bit easier to read.Item Purchased:Brand: ZinusSize: KingHeight: 10”Type: Hybrid (memory foam and pocket coil springs)Special feature: Green tea cooling gelWho’s Using the Product?-Me (a plus-sized woman with chronic pain in her mid-thirties)-My fiancé (a slim man in good health in his mid-thirties)Price & Value:Extraordinary. The value for the money here is incredible. I’ve used mattresses that are easily quadruple the price that I could barely use – I presumed it was my chronic pain but nope, they were just bad mattresses. We’ll be replacing our spare bed with a Zinus mattress soon because they’re so good.Delivery, Packaging, and Setup:The mattress arrived in an impressively compact box that was relatively heavy but still easy enough to manage. If you have to go up a lot of stairs, it might be a good idea to have two people to carry it, but I was able to wrangle it myself. The box was easy to open and the mattress unrolled nicely on its own.There was no off-gassing or unpleasant smell for the 72 hours we left the mattress out to finish expanding, which was a pleasant surprise – I’m very sensitive to those smells and had planned on leaving the house with windows open but I could be in the same room with no issues.The mattress was mostly done expanding in under 24 hours, but since we had the space we figured we’d leave the mattress out for the full 72 hours. It did firm up a bit more during that time.Using the Mattress:This mattress was a dream from the first night. It doesn’t need any breaking-in period, as it arrives already in the perfect condition: soft enough to be comfortable, but firm enough to be supportive.I am a plus-sized person with chronic pain, and this mattress gave me the first pain-free sleep I’ve had in years.What really made a difference for me is that the support spreads out evenly along my body. Previous mattresses would cause pain because I’d only get support on a few contact points (hips, shoulders, knees) and wake up in pain from the intense pressure.But with this Zinus mattress, I have zero pain from those contact points, and also don’t have to spend a ton of time setting up special support pillows – the mattress just somehow supports my body in the way I need it to.My fiancé, who is of average weight and experiences very occasional mild neck and back pain, noted immediately that he was also much more comfortable with this mattress. He previously couldn’t sleep longer than about 6-7 hours without being stiff and sore all over when he got up (which he had just chalked up to getting older), but on this new mattress, he can sleep 8+ hours with no pain at all in the morning.The quality and comfort this mattress provides is exceptional – the fact that one mattress somehow fulfills the comfort and support needs for two people with very different body types is some kind of mattress miracle!Hybrid Structure (Memory Foam + Pocket Coils):The hybrid structure is probably what makes this mattress such a good fit for me and my fiancé. Memory foam is great but can often be too hard or too soft, and pocket coils can put pressure in the wrong places. When combined, though, the memory foam and pocket coils are perfect. Highly recommend a hybrid mattress!“Cooling Gel” Feature:We’ve been using the mattress without a cover to see if the cooling gel made a difference, and it’s hard to say if it has or not. I’m a very hot sleeper and prone to night sweats, and while I’ve been cooler at night lately, this coincides with me being able to make the bedroom cooler in general (as temps outside drop and I can open windows, etc.)I can say it isn’t making me any hotter than any other mattress, though! And the cooling gel may be helping (I suspect it is a little bit) but it’s not a miracle cure for hot sleepers.(Now that we’ve trialed the cooling gel featured we’ll be placing a cover over the mattress now – I will update if that changes anything!)Longevity:As it’s only been a month, I can’t speak to the longevity of the mattress, but I will update as time goes on!Negatives:None that I can really think of! I do worry that maybe the mattress will wear out sooner than others, especially because I’m a bigger person, but I have no real reason to think that it will.Overall Impression:This mattress is fantastic. If you’re on the fence, *buy this mattress*. The price and ease of return is what made me finally purchase and I’m so glad I did. I would happily purchase again (and plan to do so for our spare bedroom!).!
Reviewer: Dr.K
Rating: 5.0 out of 5 stars
Title:
Review: Bon, j’avais la mousse Zinus 30cm depuis 6 ans et c’Est de loin le matelas le plus confortable que j’ai jamais eu. Il est encore très bon, mais j’avais envie d’essayer ce nouveau matelas qui est un peu plus haut. Et bien il est encore plus confortable. Je dors comme une marmotte. Le seul défaut est la bordure, c’Est vrai que c’est très mou et il est impossible de s’asseoir sur le bord du matelas. Donc ce n’Est pas un matelas idéal pour s’Asseoir dessus, mais pour se coucher, oui.
Reviewer: Rosy Salinas
Rating: 1.0 out of 5 stars
Title:
Review: I bought it 9 months ago , The mattress never got in it right size , it supposedly to be 14″ , it is uneven and saggy We have back pain problems because of it, the company is says 10!years guaranty and they are ignoring me they don’t answer my emails , I don’t know what to do to get the guaranty valid.
Reviewer: oliveiras
Rating: 4.0 out of 5 stars
Title:
Review: Pretty comfortable. Fast delivery, cheaper than the Swedish store, and about the same quality.
Reviewer: Jaxx
Rating: 4.0 out of 5 stars
Title:
Review: Much better than just memory foam. No divots in the bed.
Price effective as of Jun 27, 2025 23:39:01 UTC
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