Customers say
Customers find the phone looks and operates like new, works immediately upon inserting the SIM, and consider it a great value for money. The charging speed receives mixed feedback – while data speeds are tremendous on T-Mobile, some report issues with the charger not working properly. Battery life and scratch resistance also get mixed reviews, with some saying it’s holding up fine while others report it drains fast and has visible blemishes. The phone’s unlockability is a concern, with multiple customers noting it wasn’t unlocked properly.
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Your Sales Price $184.00 - $179.95
A quick rundown of this product’s key features:
This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors.
This product is in “Excellent condition”. The screen and body show no signs of cosmetic damage visible from 12 inches away.
This product will have a battery that exceeds 80% capacity relative to new.
Our Top Reviews
Reviewer: Inita Baer
Rating: 5.0 out of 5 stars
Title: Works on Visible Cell Plan
Review: I got this phone on refurb from seller Macalegin. They really know how to rate their phone condition, because I ordered “excellent” condition and that’s what I got in the mail. Plus everything functions correctly and they even respond back to e-mails, because I wanted clarification whether I was going to get an unlocked phone with the sim card/expansion memory tray. They replied back the next day and said they physically checked that yes I’m getting the unlocked Samsung Galaxy phone with both tray slots. Macalegin also sends the correct 2.0 A Samsung fast charger and USB cable, unlike other vendors that send the cheaper after market charger/cable that doesn’t do the fast charge.There seems to be some confusion on whether the Samsung Galaxy S20 works with Verizon’s mvno (mobile virtual network operator) Visible. So let me provide some visibility to this unclarity. Sorry for the pun, I couldn’t help it 😊The US factory unlocked Samsung S20 has the designator SM-G981U1 and works on the big three: Verizon, ATT, and T-Mobile, as well as their mvnos. US carrier specific models will have the designator SM-G981U and you must verify with the vendor that they are indeed unlocked. Verizon has their own variant SM-G981V with less RAM 8GB, instead of the factory 12 GB, and the tray only has 1 sim card slot, compared to the factory model that has the sim card slot AND an expansion memory card slot.Markets outside of the US have the designator SM-G980, SM-G981B, and SM-G981F. Canada is SM-G981W, China is SM-G9810, and Korea is SM-G981N. These models may only operate on 4G LTE and have 8 GB RAM, depending on which one you get.The Galaxy S20’s debut is March 2020, so keep in mind that this phone is getting a little long in the tooth technology wise. But it still does the basics well and is a rare beast in that it still has memory expansion if you take lots of pics or download huge pdf files.I installed the Visible sim card in the factory unlocked Samsung Galaxy S20 today, connected to wi/fi at McDonald’s (thanks McDonalds free wi/fi), checked and installed updated software, opened the Visible app to activate the phone, and then restarted the phone. Everything works like a champ!! Two pics are included to show Visible locked onto the 5G signal without issue. Don’t forget to call your voice mail and set that up also. Updates work good and Im currently on Android 13 OS. The only issue I noticed so far is that the voice mail icon that shows you have voicemail is missing in the top left corner, so you have to check your voicemail if you missed a call.Final thoughts: Make sure you get the correct phone sent to you, because there are different variants of this model that may or may not work with your cell provider. Click helpful if this info helped you out 💚
Reviewer: Ivette Cruz
Rating: 5.0 out of 5 stars
Title: Great phone!!!!
Review: It’s a really good phone, works way faster than I expected and better than previous phone I have had. I like samsung phone since they just have more. The camera is amazing and has so many filters to make it colorful.
Reviewer: Cheryl
Rating: 1.0 out of 5 stars
Title: DON’T BOTHER WITH PURCHASING AN AMAZON RENEWED PHONE
Review: I purchased this phone based on the reputation of Amazon and their ‘Renewed’ phones. About 3-4 months after I received it I had a few instances of being called and the phone calls went straight to voicemail even though I did not have my phone set to airplane mode. Over the next couple months I had times that my text messages would not go through. I knew it was not the Network Verizon as my 2 boys have their phones on my plan and they were right next to me and their phones worked. Then a big issue started happening in which the ‘voice’ part of the phone only worked intermittently. I use Bixby & Google Assistant, and even though they were set up properly, they only worked sometimes and not others. Bixby would perhaps hear and pop up on the screen, but not respond to my voice for the request. Other times it worked correctly. Just yesterday and today alone I have had to reboot my phone 3 times when I could not use either of those or my talk to text as the microphone and speaker were not working. I contacted the seller first – never heard from them. I next contacted Amazon two days in a row and was told there is nothing they can do. I just finished with my last chat being told this once again. I told them that had I known I was paying $200 for a phone that would only work a few months – I never would have purchased it. This is what was erroneously in their item description: About this itemThis pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors.This product is in “Excellent condition”. The screen and body show no signs of cosmetic damage visible from 12 inches away.This product will have a battery that exceeds 80% capacity relative to new.
Reviewer: Pat T
Rating: 4.0 out of 5 stars
Title: Good enough
Review: Been over a year, and phone is working fine. I bought this one due to the SD card. When I bought it initially the back cover was loose and they gave me a small refund to buy a replacement back cover. I’m use to taking apart my devices so it was an easy fix. The only issue I have with this device, is that there can be a phantom image of icons engraved/burned into the screen if on a bright area for long periods. It’s barely noticeable at like 5 percent transparency and like 6 to 8 when on a white screen, it’s easy to ignore. I purchased it from Flipcells. Even though the SD card slot is my favorite, it’s inevitably time to move on and i plan to move to the s21 or 21+ from the same seller so hopefully I get lucky and get an excellent one without issues.
Reviewer: Yai fouces
Rating: 5.0 out of 5 stars
Title: Telephone
Review: Muy bueno y duraderadero funciona al 100 lo recomiendo
Reviewer: Dennis Andrade
Rating: 5.0 out of 5 stars
Title: Perfecto
Review: Llego en perfecto estado, todas sus funciones trabajan correctamente. su bateria me dura 1 día completo. Su tamaño es compacto, suficiente para mi comodidad.
Reviewer: Muhammad Faisal
Rating: 3.0 out of 5 stars
Title:
Review: Battery very fast down
Reviewer: Constanza Mateus
Rating: 5.0 out of 5 stars
Title:
Review: Llevo aproximadamente un mes con el celular, todo ha funcionado bien, los primeros días se calentaba un poco, cambie la calidad de la resolución de pantalla y ya no se calienta.Recibí un celular de buena calidad por un precio muy económico. Me encanta
Reviewer: TJS
Rating: 5.0 out of 5 stars
Title:
Review: Exactly as described, mint condition and works great! If you want a compact phone that still supports microSD, and has USB OTG and ALT Display mode, this is it. Get it while you cam, because Samsung has dropped the ball starting with the phone right after this.
Reviewer: Ángel E.
Rating: 5.0 out of 5 stars
Title:
Review: Me gusta el acabado que tiene, realmente está impecable, no tiene rajaduras ni cosas rotas, el cargador incluido es de 12w, decente.Mi única queja es que viene extrañamente sucio, en la parte de las bocinas y alguna que otra endidura. Pero nada que no pueda limpiarse.Les recomiendo que para una limpieza más profesional lo lleven a un centro de servicio samsung, me dijeron que el mantenimiento/limpieza es gratis y no pasa de 15 minutos.Edicion: investigando, vi que este equipo modelo se supone puede actualizarse a android 13sin embargo hasta ahora no he podido actualizarlo, sigue usando android 12.Edicion 2: tuve que actualizar mi celular por la mala usando firmware. Si no saben moverle al sistema y les interesa tener un equipo actualizado, no les recomiendo que lo compren. Si saben moverle al sistema y quieren un equipo actualizado, comprenlo.Hay una buena noticia, en algunas zonas de la CDMX hay cobertura 5G y este equipo SI recibe la señal 5, solo tienes que ver con tu compañia celular si tienen esta funcion disponible, pero el equipo si es capaz de recibir la señal en Mexico.Espero no tener que editar mi opinión en unos días o unas semanas. 97% RECOMENDADOEdición 2 (1 mes después de la compra): si el equipo lo vende amazon si recomiendo que lo compren ya que SI actualiza pero solo si el vendedor es Amazon. Para que que sepan si su teléfono actualiza a android 13 sin batallar, el modelo debe terminar con U1, de lo contrario van a batallar. La pila me dura todo el dia, rara vez lo tengo que cargar en el dia, y el rendimiento sigue increíble.
Reviewer: Teghan
Rating: 5.0 out of 5 stars
Title:
Review: Nice and works well
Price effective as of Jun 19, 2025 01:12:30 UTC
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