Customers say
Customers find the headset works well with PCs, is comfortable, and appreciate its crystal-clear sound quality and lightweight design. They like that it comes in two sizes. However, the build quality receives negative feedback, with customers describing it as not well made and expensive. Additionally, the ear support is problematic, with customers reporting that it keeps coming off and moves too much on the ear.
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Your Sales Price $82.00 - $69.99
A quick rundown of this product’s key features:
Durability: Take your headset anywhere without worrying about breaks, thanks to durable cable construction
Connectivity: Work hassle-free with Poly Quick Disconnect technology. Requires a Poly Digital Adapter (sold separately)
Integration: Works with Avaya, Genesys, & Cisco call center platforms
Acoustic Protection: Save hearing across the organization with acoustic protection that manages safe volume
Ideal for: The call center employee working from home or moving to cloud communications. Discreet over-the-ear wearing style.
Our Top Reviews
Reviewer: Joy Mariah
Rating: 5.0 out of 5 stars
Title: Great for DISPATCHING radio in 911 Centers
Review: Poly (formerly known as Plantronics) makes great headsets for Public Safety Dispatch.I have been in this field for 22 years.Recently my two ear headset started to give me a pressure headache so I decided to go to the one ear.I like THIS ONE EAR product because nothing actually goes into my ear. It basically just sits over my ear.I have added the clip (which did not come with the unit) to be able to clip it to my eyeglasses.If you don’t have a clip you can still slip it right over your ear.It’s lightweight and comfortable.The sound is great and the functionality is what I expected.It’s new so I can not speak of the durability just yet but it seems very well made. Having used plantronics products for many many years I know this product will hold up.Poly (Plantronics) makes a USB adapter to add to this that can be purchased separately if you want to use this product on a laptop or for off site dispatching.
Reviewer: Amber
Rating: 5.0 out of 5 stars
Title: Definitely worth it.
Review: My work offers these headsets, but it was a five week week to get it sent to me so I went ahead and ordered one and it was the best decision I ever made so instead of having the whole headset that is annoying hurt your head and bulky. I have just a little individual one ear headset, and it just makes work so much more efficient and causes less migraines and the sound quality is perfect with being in the call center with everybody on either side of me talking all day long and talking loudly. I’ve had zero complaints of members hearing what’s going on in the background and being able to actually hear them with no issues.
Reviewer: Julie
Rating: 1.0 out of 5 stars
Title: Made without thought
Review: You can’t really tell, this plastic piece prevented the ear sound cover to stay on. I ended up having to cut it to make it work. Made without thought or half way thought through. I needed the headset for work, but for the money. Not worth it.Update**** is not a good product!!
Reviewer: green valley
Rating: 5.0 out of 5 stars
Title: Excellent headset for my PC
Review: At first I was frustrated because it moved around on my ear too much. I find that if I attach the clip on the cord ( which is located about 8 inches from the earpiece) to the back of my shirt (collar, neck or shoulder), it completely stabilizes the movement and solves that one problem. It’s lightweight. I can hear well and the sound for others is crystal clear. I use it with Zoom phone, Zoom meetings and skype on a windows PC, plugged into the USB port using this adapter https://www.amazon.com/gp/product/B074VBBFZM.
Reviewer: Cassandra
Rating: 3.0 out of 5 stars
Title: Loose on ear.
Review: I got this to use at work and not smush my hair (I can’t use wireless where I work)! It fits, I can wear it and use it, but it’s pretty loose on my ear. If there was a way to make it push tighter to my ear that would help.
Reviewer: jose Rodriguez
Rating: 5.0 out of 5 stars
Title: Great headset. Especially if you have a lot of hair!
Review: This is the best headset I have ever used. I prefer monaural headsets by far, but I was looking for something that wouldn’t get tangled in my hair due to the piece that goes across the head. I have a lot of hair, and I don’t usually wear it pulled back in a bun or ponytail. I also have small ears which also limits the choices available to me. This headset has great sound quality and I can be heard crystal clear on the other end as well. It comes with two different sized ear clips, which was a huge plus for me. The ear clip and microphone can be gently bent for a more customized fit. I have to bend the earpiece every morning when I start work, but it stays all day. That’s just me, though. It may be different for others. You will also need to purchase the adapter according to what device you will be using separately as it does not include one. I purchased a USB adapter for an additional $17 here on Amazon which works great as well.
Reviewer: Lorraine M.
Rating: 4.0 out of 5 stars
Title: Good headset thick over the ear especially if you wear glasses
Review: Good but thick over the ear if you wear glasses
Reviewer: Launa Hulse
Rating: 5.0 out of 5 stars
Title: Lightweight!
Review: I work from home as a call center operator and the head set I was provided was an excellent quality, very expensive headset. However, in an 8 hr day the constant pressure from the two earpieces started to cause headaches. I need a single ear headset that just hooked over one ear so I could eliminate the “headband” altogether. This one is small and compact and very comfortable. It doesn’t push on the side of my head. The one I bought was “used like new” it was still in the original box which had slight damage but the product inside was unused!! I saved $30 doing that!!! Love my new headset!
Reviewer: Gordon Foster
Rating: 5.0 out of 5 stars
Title:
Review: surprised that the adapter was separate
Reviewer: mohammed
Rating: 5.0 out of 5 stars
Title:
Review: السعر مرتفع لكن الجوده ممتازه
Reviewer: Kent W
Rating: 5.0 out of 5 stars
Title:
Review: fast delivery , works fantastic
Reviewer: Arete (Tula) Edmunds
Rating: 1.0 out of 5 stars
Title:
Review: Item does not come with anything to connect with and there is no button to return the item…
Reviewer: Greta C.
Rating: 3.0 out of 5 stars
Title:
Review: Noise cancelling: 100% i have kids they run arround the house unless they scream directly at the mich they won’t be heardIssues: i have to buy a separate adapter for it since it is designed to function with avaya while i needed a USB one. To sum it up it’s expensiveEarhooks: so it comes with small and large earhook but i say it’s not univeral (we all don’t have same ear shape) it falls off so i had to do aome DIY to make sure it hooks properly on my ear.Mute button is a bit stiff there’s a 2 sec delay when muting and unmuting.Why did i buy it and not return: NOISE CANCELING WORKS
Price effective as of Mar 30, 2025 15:11:26 UTC
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