Customers say
Customers are satisfied with the phone’s quality and value for money. However, some have reported issues with functionality, such as the camera not working properly or the phone not turning on. There are also complaints about app load times and lag. Opinions differ on charging speed.
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Your Sales Price $119.99 - $78.44
A quick rundown of this product’s key features:
Unlocked for GSM Carriers: Will work with T-Mobile, AT&T — Will NOT work with Sprint, Verizon
6.39-inch HD+ Infinity Display
13/5/2 MP rear and 8 MP front facing cameras
Fast octa-core processing | Octa-core, 8 at 1.8GHz
Single-Sim | Android
Our Top Reviews
Reviewer: Donna Martin
Rating: 5.0 out of 5 stars
Title: Great phone, good value
Review: My Mom needed a new phone and being 90 years old, she asked me to purchase one that would be easy to use yet still have all the necessary bells and whistles. She was thrilled with the phone. I was thrilled with the packaging and condition. Excellent transaction.
Reviewer: faith barber
Rating: 5.0 out of 5 stars
Title: the phone never works right.
Review: i could not receive phone calls it would go right to my voice mail, and it took too long to make a phone call.
Reviewer: Verona
Rating: 4.0 out of 5 stars
Title: Satisfied
Review: Baught this phone for my nephew and he loves it. The quality is good for a refurbished phone. Speed is good, camera not so good but have good battery life
Reviewer: ngankeu
Rating: 1.0 out of 5 stars
Title: Inaccurate description about the condition;
Review: Phone not in good condition
Reviewer: Gene
Rating: 5.0 out of 5 stars
Title: Great phone, Great deal
Review: I’m not a phone person. Last phone was a refurbished S5 Active. This phone the finger print recognition works excellent. Haven’t tried the face. The screen has the best resolution of any phone I’ve owned. My main hobby is photography. The cameras don’t impress me much. But again they are the best of any phone I’ve owned. Internet connections are fast. It came loaded with some stuff I didn’t want but it was easy to remove. With all the junk I put on the phone I’ve used 14 of the 32 Gb. The screen auto adjust works almost too quickly. The battery life is good. I really like the button layout. All on 1 side. The ringer is on the bottom so it doesn’t get covered when you set it down. This is by far the best phone I’ve owned. Samsung has manuals on line. For the price I paid it feels like I did something illegal.
Reviewer: Gee Williams
Rating: 5.0 out of 5 stars
Title: Great do far!
Review: So far, the phone is working as expected. I bought this phone to replace my son’s broken one, which was the exact same phone. AT&T no longer carry the A11, and I didn’t want to pay for an upgrade. If it lasts a year, I think it’s worth it. It came with the charger, which is a plus. It appears to be in excellent condition. I’ll update this review if we have any issues.
Reviewer: Debbie M Reyes
Rating: 3.0 out of 5 stars
Title: I’m not sure I’d like it
Review: I do not like it because it is a 2g phone who sells that in 2021?
Reviewer: Jon K
Rating: 2.0 out of 5 stars
Title: Wagered $130…but lost this bet
Review: TL;DR: Overall disappointed, and I cannot recommend purchase because of multiple issues including screen breaking the first time it was dropped. Want to make clear that I do NOT hold the seller responsible for the below issues!!! This phone would have appeared fine during a cleaning & worked as expected for the few minutes of charging and operation they likely do after a factory reset.Phone delivered 5/22/21. Turned it on about 10-days ago, and immediately noticed the colors were a little washed out–almost to a pastel level if that makes sense? So I adjusted every setting I could and updated software. When updating, it automatically installs multiple SAMSUNG apps, which are then unable to be deleted. This also did not fix the pastel color issue. Strike #1.Tried to ignore the above annoyances since it did not affect daily use that much. Unfortunately, the next issue was that the touch screen hangs occasionally. Selecting a number on a PIN pad, highlighting an app icon, or a pressing a button inside an app will brighten from being selected…and then do nothing. After a few seconds, it returns to normal and you can select again, usually without a problem. This happened multiple times a day. There is also some lag loading screens within apps that never occurred on my previous (slower) phone. Strike #2Charging with the supplied Samsung Fast Charger is great, full charge from dead in less than an hour. BUT any charging other than the Samsung Fast Charger is slow. I mean, pitifully slow. We’re talking single digit percentages in half an hour. Car charger, alternate brand chargers, plugged into computer USB port? All terrible for some reason. Example: if the screen is on and the phone plugged into a computer USB port, it did not increase charge percentage. It would maintain the current level, but that’s about it. Strike #3.So the above is why I deducted 3-stars. And I had serious intentions of returning the phone. But here’s the real nail-in-the-coffin: the VERY FIRST TIME I dropped this phone, the screen shattered. Ten days in, one drop and it was game over. The phone was in a generic case with a screen protector, and I suppose it’ still mostly usable for now. But I really would have expected it to be more sturdy!I didn’t take off a star for the broken screen because technically I dropped it. This phone was a refurb, thus why I titled the review a ‘Wager.’ The above issues could be the reason someone traded it in. It’s also possible that the screen had some micro cracks or internal stresses from being used previously, which may have created a situation where it broke on the first impact I experienced. So take your chances for $130 if you desire. I’m sure it’s a very fair deal if you don’t end up the unfortunate issues that this particular phone had.
Price effective as of Mar 19, 2025 20:08:51 UTC
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