Customers say
Customers find the headset has good sound quality and noise cancellation. They say it works great for phone calls and computer VOIPs like Skype. The fit is comfortable, and customers find it easy to use. However, some have mixed opinions on battery life, value for money, and charging capability.
AI-generated from the text of customer reviews
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Your Sales Price $79.99 - $69.00
A quick rundown of this product’s key features:
CLEAR AUDIO QUALITY: Take conversations on the go or on the road with confidence as your headset’s sophisticated noise-canceling microphones optimize your voice and minimize noise caused by wind, movement, and other background sounds.Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears.Audio Sensitivity:80 decibels.Compatible phone models:iPhone X
CONNECTIVITY & MOBILITY: Connect your mobile device or tablet through Bluetooth and move freely with up to a 33 ft (10 m) range and up to 7 hours of talk time; and with multipoint technology, you’ll enjoy the convenience of having two phones connected at once.
HANDS-FREE: Optimize every call as intelligent sensors pause music and direct calls to your phone or headset; with intuitive voice commands, you don’t even need to lift a finger—simply use your voice to answer or ignore calls, check battery level, & more.
EASY-TO-REACH BUTTONS: Conveniently placed buttons let you easily access and control mute, volume, and power.
STREAMLINED DESIGN: Slip it on and forget it’s there thanks to this headset’s ergonomic design; the included charging cord’s magnetic, snap-fit connection makes charging quick and easy.
Our Top Reviews
Reviewer: The Compari-Shopper
Rating: 5.0 out of 5 stars
Title: The Best Headset Available on the Market but Have the Right Expectations
Review: This headset is not perfectly perfect in every way but it is the best that you can buy.This is the only headset in the Plantronics lineup listed as having “premium” quality sound. It is Plantronics’ flagship headset. Plantronics is the industry leader in earpiece headsets. If you are looking for the highest-quality headset you can buy, look no more. You have come to the right page.The primary complaint I’ve read about on the Plantronics customer service site is that after two years the battery will die a natural death due to old age. So do realize that this will not last forever. If your battery dies while the headset is under warranty, that’s too soon and Plantronics will replace it. If your battery dies in less than 2 years but out of warranty, Plantronics is currently offering customers substantial discounts to buy replacements. (Save your receipt! Scan it if you’re paperless. Or buy it from Amazon where they will keep a record for you.)I just bought my second one – the first lasted about 4 years for me with light use. I did read that some can get extra life out of their battery by putting the headset into a ziploc and then into the freezer overnight… so if you’re here for a replacement, you might try that first and buy a little more time. I got a few extra months out of mine by discarding the (optional accessory) case I was using to charge it and by charging it directly through the OEM cord that came with it (so save that too!).WHAT YOU GET:Packaging is Easy to Open: there is a large sticker sealing the opening to the smallish box closed. That is easily cut with a pair of scissors. Then pull out the cardboard wings that are tucked into slots on each side of the front of the box and open it up.- Plantronics headset (battery is permanently installed)- Proprietary charging cord with separate wall plug- Two additional ear plugs — larger and smaller than the one preinstalled on the headset- Foam covers for the ear plugs, to use or not as you prefer- Instruction Booklet- Instructions on Firmware Update- Safety Warnings- Some stuff in another languageThe cord is USB on the wall end and proprietary on the headset end (only matches the headset). That means that you can plug the cord into the computer to get firmware and software updates from Plantronics (which is the first thing that they recommend you do upon unpackaging your headset). The cord is short, just under 10″ long (without the connectors).It’s easy to change the ear plugs in and out so that you can try different sizes. You just press in and turn to the left. To insert one, you press in and turn to the right. (All of this is in the instruction book.) I found that I could use the small or the medium. I’m a 5’7″ woman who weighs more than she should but you wouldn’t hate sitting next to me on a plane. The ear plug sits loosely just inside your ear. You may not even feel it. It’s definitely not a snug fit and you will hear surrounding sounds in both ears. What keeps the headset in place is the rest of it, not the ear plug.The boom mic is adjustable. I found it was directly pointed toward my mouth in it’s lowest position.The device has a call button on the round part, from which the boom extends. That’s for taking and ending calls if you don’t want to use voice commands, which also work. On the underside of the boom is another button that mutes calls among other things. There is a volume rocker on the upper back part of the largest part of the device — the part that goes behind the ear. And below that is the on/off switch. At the bottom of the back is the charging connector — just a bit of recessed coppery looking metal.It reads “Plantronics” in very subtle small pale gray lettering at the bottom of the largest part of the device, on both sides. You can see where it is in the small shiny black part at the bottom of the picture.If you have the right expectations (it’s not a magic genie… It may only last for two years… A very few of them will be defective and will require replacement…), you will be delighted with your purchase. You will not find better sound quality anywhere else. If you are used to music headphones, the looser, more open feel of the headset in your ear (or barely touching the front of your ear), might take some adjustment.I highly recommend this product and am confident that, if after reading this review you still want it, you will not be disappointed.UPDATE: One feature I have come to really appreciate is the voice commands. Some parts of my house get spotty cell phone reception. So, when I’m wearing the headset (during work hours), I always leave my phone in a “good reception area” of the house. If a call comes in, I don’t have to rush back to the headset to pick it up, I just say, “answer” and the headset picks up the call. If the caller is in my address book, the phone will announce who’s calling. If I’m silent or say “decline,” the call is not picked up.
Reviewer: Matt
Rating: 5.0 out of 5 stars
Title: if you use your phone to communicate throughout your work day, especially while driving, this is the headset to purchase
Review: AMAZING headset!! Yes, it is a little pricey but well worth the cost. I was a little reluctant to spend $80 on a headset, but I am very happy that I made the plunge.I am a field Communications Technician out in the field, driving my work truck all day. I use my headset 12 to 13 hours a day so I need a good quality, good hands-free operation, and most importantly, a comfortable head set with great battery life, and this head set does it all!!As long as I am not sweating allot (don’t want to short out the head set) I am able to keep this head set on for my entire day (13 hours) without any discomfort. I actually forget that I am wearing it.I need to use 2 phones throughout my day, all day (one wok owned I Phone, and my personal Droid) and this headset stays connected to both phones flawlessly. Over the last 10 years I have had at least 12 different headsets, from nearly every manufacturer but I have never had a headset that did not have difficulties when using 2 phones at the same time.The sound quality is perfect for music, radio, and phone. I setup surround sound for my music and I am AMAZED!! It sounds like I have a speaker in each ear. I don’t know how they do this, but I was amazed!!The hands free features work flawlessly. For the most part, I don’t have to touch my phone at all. I hit the call button on the boom, say, “Call Dispatch”, the headset replies “Call Dispatch”, I say yes, and the phone calls dispatch.If I get a call while I am driving, the phone rings and I can say “answer” or “ignore”.The head set has a separate volume button which may seem unimportant, but it’s not. It is very important when driving a company vehicle all day. There is no fumbling around trying to lower or increase volume while driving.I just picked up my headset to check the status… I had the headset on from 7:30 AM till 7:00PM yesterday, I used it all day to keep in touch with my companies dispatch and to pre-call customers. I left the headset on all night and right now, 20 hours from last using it and there is 4 hours of talk-time left!!!Keep in mind, I listen to my favorite radio station through my Droid phone during the day too. When a call comes through, or I make a call, the radio automatically lowers the volume. When I am done with the call my talk radio volume comes back to where I had it set previously.Granted, spending $80 on an item that is easily lost or broken is a difficult decision for the average worker-bee. But, if you use your phone to communicate throughout your work day, especially while driving, this is the headset to purchase.So far, I have not found one little negative feature.
Reviewer: Sophia R Halmos
Rating: 5.0 out of 5 stars
Title:
Review: Price reasonnable, quality excellent, AND especially THE GREATEST, takes two minutes to pair and no apps to download. YES, can’t believe it, just two minutes.For me, this is the best purchase ever. You don’t feel it on you, everybody undestands’ you very well, as it’s wifi, you are free to move, I get no benefit for giving this review other then hoping you guys will purchase this one first before spending alot of money for nothing before getting to it. 😀 Great product. ‘Hope it has a long life …. we’ll see.
Reviewer: Isaac valenzuela zavala
Rating: 5.0 out of 5 stars
Title:
Review: Lo que me gusto ; es el tiempo de la bateria , se escucha muy claro y fuerte , me eschuchan perfectamente bien aun manejando con el vidrio del carro abierto ,Lo que no me gusto : aun no se me acomoda en el oido bien e utilizado tos los accesorios que venian en el paquete , tambien note que a una distancia de 5 metros mas o menos se empieza la interferencia asta que se desconecta .
Reviewer: Manish Singh
Rating: 5.0 out of 5 stars
Title:
Review: Product is good and relevant for business. Ease of use . Mute button is very handy especially for video calls . This is new experience , but Bluetooth connection with multiple devices still getting stabilised . However , a great product and good deal
Reviewer: Felix Tan
Rating: 5.0 out of 5 stars
Title:
Review: I had the full set a few years back and after not using for a while the internal battery died. Got a replacement and this time will use it faithfully.
Reviewer: VancouverBC
Rating: 5.0 out of 5 stars
Title:
Review: I was looking for a low-cost replacement to my old Jabra Pro (it’s on its third battery and the earpad fell off) and half-failing AirPods Pro (one pod died, the other only gets an hour or two of battery life).This thing is great! Cheap, doesn’t irritate my ear like the AirPods Pro, doesn’t fall off, makes me sound better than the AirPods (about the same as the $300 Jabra, according to colleagues), stays connected to both my iPhone and Windows laptop, and lasts (so far) 7 entire hours. It’s cheap enough that I won’t mind replacing it when the battery inevitably declines — I could buy 3-4 of these for a set of AirPods.My only complaints are that it doesn’t come with a case (there’s one available though) and that the bluetooth range doesn’t compare to the Jabra with DECT.
Price effective as of Feb 09, 2025 08:00:34 UTC
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